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Who They Are:
Novus Cleaning, providing cleaning services to various clients, including aged care providers.
What They Came to Us With:
They needed help managing job entries, scheduling, and handling client communication due to an overwhelming workload.
How We Helped:
– Entered jobs in ServiceM8 and managed scheduling.
– Sent daily rosters to cleaners.
– Supported the service coordinator during time away.
– Integrated and cleaned up their ServiceM8 account.
Outcome:
ServiceM8 is now streamlined, reducing reporting time from 10 hours over the weekend to 1 hour on Fridays. The business operates more efficiently, and the service coordinator can manage her workload better.