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Who They Are:
Superior Plumbing, a plumbing business managing numerous daily calls and job bookings.
What They Came to Us With:
The owner was overwhelmed, dealing with up to 200 calls per day, and missing important calls.
How We Helped:
– Managed staff scheduling and call handling.
– Filtered calls to reduce the owner’s daily calls from 200 to around 10.
– Handled job booking, quoting, and invoicing.
Outcome:
The business owner now focuses on essential tasks, with the admin load significantly reduced. Our involvement built trust with their clients, enhancing overall business operations.